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Shipping
Yes, we ship all over the world. We deliver in Europe,U.S.,Canada and China
It depends on where you are. Orders processed here will take 7-14 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We are dedicated to ensuring that our customers have a positive experience with our products. However, if you find the need to return an order, we are here to assist you. Simply reach out to us via email at basigu@basigu-support.com, and our customer support team will guide you through the return process. We value your satisfaction and are committed to making the return procedure as smooth as possible. Thank you for choosing our products, and please don't hesitate to contact us with any inquiries or concerns
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Contact Us
Feel free to get in touch with us through our contact page; we're here to assist you with any questions or concerns you may have. Alternatively, you can initiate a live chat by clicking on the help popup located at the bottom left of the page. Our team is dedicated to providing prompt and helpful support to ensure your satisfaction. We appreciate your engagement with our services and look forward to assisting you
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.